Shipping & Delivery
How are your shipping costs calculated?
- Purchases $50 and above are free in the continental US.
- Shipping on all other orders is determined by weight.
- Expedited shipping is an additional charge on all orders.
How can I get a shipping estimate?
- You can easily see estimated shipping options and costs in your cart.
Can I expedite my shipping?
- Yes! Expedited shipping is available for all orders, for an additional charge.
How will I know when my order has shipped?
- You will receive a shipping notification email. You can use the tracking number in this email to see if your package is on its way.
Where can I find my tracking information?
- You will receive a shipping notification email that includes your tracking number.
How do I change the shipping address on my order?
- If your tracking number shows your shipping label has been created and not yet shipped, we may be able to change your shipping address. Please submit an inquiry through the Contact Us form to discuss.
Do you ship internationally?
- No, we do not ship internationally at this time.
What if my order is returned due to failed delivery?
- We track all of our customers' orders to ensure they've reached their final destination. If your package is returned to us, we will contact you to try resolving the issue. Additional shipping charges may apply if we were not at fault for the failed delivery.
How can I check the status of my order?
- Please start by checking your tracking number. If you need further details about the status of your order, please submit an inquiry through our easy to use Contact Us form or email us at InspireHardware@gmail.com.
Can I make changes to my order?
- If you haven't received a tracking number yet, we'll do our best to accommodate changes. Shoot us an email or submit an inquiry through our Contact Us form.
Can I cancel my order?
- If you haven't received a tracking number yet, we'll do our best to accommodate changes. Send us an inquiry through our easy Contact Us form.
How long will it take for me to receive my order?
- This information can be found by tracking your order.
- This is based on normal processing time of 1-2 business days and standard shipping times. Some items require a longer processing time, they are noted on the product page for every item.
- We offer expedited shipping in cases where you're crunched for time. Extra charges may apply for expedited shipping.
Will I receive all the items in my order at the same time?
- We want to reduce waste as much as you do, so we will do our best to send all items in 1 package.
- If for any reason we need to send multiple packages, we will let you know prior to fulfilling the order.
What if my order is missing an item?
- Contact Us immediately so we can resolve the issue. We will do our best to make things right.