How does Inspire Hardware shipping work?

Products ship free in the US and US territories!*

Expedited shipping is an additional charge on all orders. You can select the expedited shipping option that best-suits your need-by date at checkout. 

Selecting expedited shipping does not reduce the lead time to prepare the shipment, as noted on each product page.

Learn more about free shipping, expedited shipping options and shipping speeds below.

Learn About Shipping

*Via USPS Standard shipping

  • Installation

    Product pages contain specific instructions for each pull or knob.

    For new installations, pre-drilling holes is required.  

    Tightening of screws should be done manually with a screwdriver to avoid over-tightening or stripping the screws or hardware.  

  • Order Changes or Cancellations

    If you haven't received a tracking number yet, we'll do our best to accommodate changes. Shoot us an email at sales@inspirehardware.com, chat with us, or submit an inquiry through our Contact Us form.

    Contact Us 

  • Can I customize an item?

    We love to work with clients on custom orders.

    If you are looking for something very specific and don't see it on the site, reach out to us and inquire about a custom order.

    Reach Out 

  • Payments

    We accept Visa, MasterCard, American Express, Discover, Elo, Paypal, Apple Pay, Amazon Pay, Google Pay, Facebook Pay, Shop Pay.

  • Tax

    Sales tax is applied to all Washington orders.

    For all other states, there is currently no sales tax collected.  

  • Order Tracking

    You will receive a shipping notification email that includes your tracking number.  Check spam if you don't see it right away.

    Please allow 24-48 hours for the shipping carrier to process the shipment and update tracking status. 

    Track my order 

How do returns & exchanges work?

We offer a 30 day return policy, if you're unsatisfied with your order for any reason.  

To receive a full return, all items must be in original, unused condition, in all original packaging.

The customer is responsible for return shipping charges and a 10% restocking fee.  

Please refer to the full return policy for details.

Learn More

Ready to start a return or exchange?

If you're ready to request a return or exchange, you're in the right place. Click below to start.

Start a Return or Exchange